Gift Voucher FAQ

Purchasing Gift Vouchers
How to give away the voucher
Redeeming Gift Vouchers
When problems occur

Give away the voucher.
You can pass on the voucher as you like. Ultimately, it only consists of the ASCII code (letters and numbers) on the PDF that was sent to you after the payment process has been completed.

You can now simply forward the PDF to the recipient, or print it out and hand it over or - if you don't like our design - design a document yourself, even handwritten!

Ultimately, it is only important that the code is contained exactly, including all upper and lower case and special characters. As the voucher is only valid once, please treat your voucher code confidentially! If it - by whoever - has been used once, the voucher is considered redeemed and is no longer valid. Since you are responsible for the confidential handling, we do not assume any guarantee in such a case.
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